Atlantic Shipping customers complain of significant delays in cargo shipments to Cape Verde.
Pawtucket City, July 11, 2026 (Bravanews) — Several customers and users of the shipping company Atlantic Shipping have taken to social media and complaint channels to express their deep dissatisfaction and indignation at the constant and prolonged delays in the shipment of goods destined for Cape Verde. At issue are some cargoes held in the company's warehouses since last May, without the owners having, to date, any concrete forecast of when their belongings will arrive in the archipelago.
The situation generated a wave of protests, with customers describing the carrier's stance as "disrespectful." Many dispute the argument that the delays are due to lengthy inspection processes on the vessels, arguing that a company with nearly three decades of experience in the maritime market should have a "plan B" or alternative logistics solutions to avoid the prolonged accumulation of goods in its warehouses.
The impact of this logistical blockade is severely affecting various sectors, particularly the emigrant community and small businesses. According to those affected, many emigrants sent their goods in advance so they could enjoy them during their holidays in Cape Verde. However, several citizens have already finished their vacation and returned to their host countries without their shipments arriving, while others face the imminent prospect of traveling without any sign of their belongings.
Similarly, the business community is expressing enormous concern. Many economic operators who depend on these goods to supply their businesses and meet their financial obligations find themselves in a state of complete uncertainty, facing substantial losses caused by stock shortages and the lack of sales of seasonal products.
Faced with the resulting constraints, users are publicly questioning who will assume responsibility for the financial and moral damages caused, criticizing the lack of short-term solutions from the management of Atlantic Shipping. Among those affected, the general feeling is that the apparent lack of quick alternatives is due to weak competition in the sector, warning that the entry of new operators into the market could lead to a massive loss of customers for the company if the quality of service and respect for deadlines are not urgently restored.
The company owners claim that these delays are due to an ongoing inspection of the ship, which is taking too long and beyond the company's control. They take this opportunity to apologize to passengers for the inconvenience caused and ask for their patience.
